Los instrumentos para medir la satisfacción del usuario de los servicios de salud: una revisión sistemática

Article English OPEN
Almeida, Renato Santos de; Bourliataux-Lajoinie, Stephane; Martins, Mônica;
(2015)
  • Publisher: Escola Nacional de Saúde Pública Sergio Arouca, Fundação Oswaldo Cruz
  • Subject: Patient Satisfaction | Atención Dirigida al Paciente | Quality of Health Care | Satisfacción del Paciente | Patient-Centered Care | Assistência Centrada no Paciente | Qualidade da Assistência à Saúde | Satisfação do Paciente | Psicometría | Psychometrics | Psicometria | Calidad de la Atención de Salud

Patient satisfaction surveys can be an interesting way to improve quality and discuss the concept of patient-centered care. This study aimed to conduct a systematic review of the validated patient satisfaction measurement instruments applied in healthcare. The systemati... View more
Share - Bookmark