The unique situation in which job seekers and employers find themselves results in the necessity to formulate and accept refusal letters. Employers frequently express their emotions in such letters. They are, however, in the form of clichés which apparently do not contain any genuine emotions. The subject of this analysis is genuine German refusal letters collected in the years between 2000 and 2012. Our objective is to indicate the types of emotions verbalized in the analyzed text type and to present the linguistic means utilized to express those emotions.
free text keywords: Expressivität <Linguistik>, Ablehnung, Bewerbungsschreiben, ddc:430