Airline Quality Rating 1996

Other literature type OPEN
Bowen, Brent D.; Headley, Dean E.;
(1996)
  • Publisher: Purdue University
  • Subject: airline quality rating | airline | TSA | customer service | AQR

The Airline Quality Rating (AQR) was developed and first announced in early 1991 as an objective method of comparing airline performance on combined multiple factors important to consumers. Development history and calculation details for the AQR rating system are detail... View more
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