publication . Article . Other literature type . 2015

A Trustworthiness of Commercial Airline Pilots (T-CAP) Scale for American Consumers

Korhan Oyman; Scott R. Winter; Rian Mehta; Stephen Rice;
Open Access
  • Published: 04 Jun 2015 Journal: Journal of Aviation Technology and Engineering, volume 4, page 55 (eissn: 2159-6670, Copyright policy)
  • Publisher: Purdue University (bepress)
  • Country: United States
The purpose of this study was to create a Trustworthiness of Commercial Airline Pilots (T-CAP) scale that could be used with American participants. Previous research (Rice, Mehta, Steelman, & Winter, 2014) created a similar scale that may be used with Indian participants. However, due to cultural differences, it was necessary to recreate an instrument that could be used with American consumers. In fact, the scale developed by American participants did differ significantly, both in terms of length and items to measure trustworthiness of commercial pilots. Participants were used in the entire process of creating the scale, including item generation and testing. A ...
free text keywords: pilot, scale, valid, reliable, American, Cronbach's alpha, Guttman scale, Trustworthiness, Single factor, Applied psychology, Advertising, Cultural diversity, Varimax rotation, Item generation, Engineering, business.industry, business
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