publication . Other literature type . 2003

Airline Quality Rating 2003

Bowen, Brent D.; Headley, Dean E.;
Open Access
  • Published: 01 Apr 2003
  • Publisher: Purdue University
  • Country: United States
Abstract
The Airline Quality Rating (AQR) was developed and first announced in early 1991 as an objective method of comparing airline quality on combined multiple performance criteria. This current report, the Airline Quality Rating 2003, reflects monthly Airline Quality Rating scores for 2002. AQR scores for the calendar year 2002 are based on 15 elements that focus on airline performance areas important to air travel consumers. The Airline Quality Rating 2003 is a summary of month-by-month quality ratings for the 10 largest U.S. airlines operating during 2002. Using the Airline Quality Rating system of weighted averages and monthly performance data in the areas of on-t...
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Other literature type . 2003
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