publication . Thesis . 2012

A study of everyday repair: informing interaction design

Maestri, Leah Adriana;
Open Access
  • Published: 22 Jun 2012
  • Country: Canada
Abstract
Repair is typically seen in design as the restoration of broken objects to their original state. Repair by non-experts, or everyday repair, can often lead to novel forms of repair resulting in the creative repurposing of objects that are often unforeseen by designers. Using a grounded theory approach, this study describes key aspects of repair including: the techniques non-experts employ for repairing their objects; the motivations that prompt acts of repair; and the outcomes that result from non-experts' repair techniques. Over the course of a year and a half, 42 participants between the ages 20-65 were interviewed with over 120 objects submitted of broken, rep...
Related Organizations
38 references, page 1 of 3

Chapter 2.   Literature Review................................................................................... 10  

Introduction ..................................................................................................................... 10  

The Role of Pragmatist Philosophy................................................................................. 11  

Sociological Theories on the Appropriation of Technologies .......................................... 13   The Role of Designers and Users.......................................................................... 13   The Social Shaping of Technology ........................................................................ 14   Practice Theories ................................................................................................... 15   CSCW and workplace studies ............................................................................... 17  

The Role of Materiality and Aesthetic Experience .......................................................... 18   Verbeek's Concept Technological Mediation and Latour's Notion of Script .......... 18   Aesthetic Experiences with Technology ................................................................ 20   Defamiliarization and Ambiguity .................................................................... 21  

Repair in Design ............................................................................................................. 22   Repair in Sustainable Interaction Design and HCI................................................. 23   Repair in Product Design ....................................................................................... 25   Reuse and Appropriation within Creative Communities......................................... 25  

A Note to the Reader: The Role of the Literature Review............................................... 27  

Summary......................................................................................................................... 27  

Chapter 3.   Methodology .......................................................................................... 29  

Constructing a Grounded Theory of Everyday Repair .................................................... 29   The Constructivist Approach to GTM ............................................................ 30   Data Collection: The Use of Email and Social Networking Platforms .................... 31   The Procedure............................................................................................... 32   Data Analysis: Coding for Categories and Concepts of Everyday Repair ............. 37   Coding Text and Image Data ........................................................................ 37   Textual Analysis ................................................................................... 37   Visual Analysis ..................................................................................... 39  

Chapter 6.   Everyday Repair Framework and Discussion .................................. 102  

Introduction ................................................................................................................... 102  

A Design Framework of Everyday Repair..................................................................... 103   A Qualitative Description of Everyday Repair ...................................................... 110   A Visual Map of Everyday Repair Aspects .......................................................... 111  

Discussion..................................................................................................................... 115   Understanding Repair as a Creative Process of Everyday Design...................... 115   Everyday Repair's Contributions to Everyday Design ......................................... 118   Designing Towards Non-experts' Dispersive Practices of Repair........................ 120  

Conclusion .................................................................................................................... 124  

38 references, page 1 of 3
Any information missing or wrong?Report an Issue