A study of everyday repair: informing interaction design

Chapter 2.   Literature Review................................................................................... 10  

Introduction ..................................................................................................................... 10  

The Role of Pragmatist Philosophy................................................................................. 11  

Sociological Theories on the Appropriation of Technologies .......................................... 13   The Role of Designers and Users.......................................................................... 13   The Social Shaping of Technology ........................................................................ 14   Practice Theories ................................................................................................... 15   CSCW and workplace studies ............................................................................... 17  

The Role of Materiality and Aesthetic Experience .......................................................... 18   Verbeek's Concept Technological Mediation and Latour's Notion of Script .......... 18   Aesthetic Experiences with Technology ................................................................ 20   Defamiliarization and Ambiguity .................................................................... 21  

Repair in Design ............................................................................................................. 22   Repair in Sustainable Interaction Design and HCI................................................. 23   Repair in Product Design ....................................................................................... 25   Reuse and Appropriation within Creative Communities......................................... 25  

A Note to the Reader: The Role of the Literature Review............................................... 27  

Summary......................................................................................................................... 27  

Chapter 3.   Methodology .......................................................................................... 29  

Constructing a Grounded Theory of Everyday Repair .................................................... 29   The Constructivist Approach to GTM ............................................................ 30   Data Collection: The Use of Email and Social Networking Platforms .................... 31   The Procedure............................................................................................... 32   Data Analysis: Coding for Categories and Concepts of Everyday Repair ............. 37   Coding Text and Image Data ........................................................................ 37   Textual Analysis ................................................................................... 37   Visual Analysis ..................................................................................... 39  

Chapter 6.   Everyday Repair Framework and Discussion .................................. 102  

Introduction ................................................................................................................... 102  

A Design Framework of Everyday Repair..................................................................... 103   A Qualitative Description of Everyday Repair ...................................................... 110   A Visual Map of Everyday Repair Aspects .......................................................... 111  

Discussion..................................................................................................................... 115   Understanding Repair as a Creative Process of Everyday Design...................... 115   Everyday Repair's Contributions to Everyday Design ......................................... 118   Designing Towards Non-experts' Dispersive Practices of Repair........................ 120  

Conclusion .................................................................................................................... 124