Network operations support systems as a competitive advantage

Doctoral thesis English OPEN
Soh, Andrew K. L.;
(2005)
  • Subject:
    acm: ComputingMilieux_THECOMPUTINGPROFESSION

The overall purpose of this paper is to perfom an analysis of TELUS and to examine if Network Operation Support Systems (OSS) can provide TELUS with a sustainable competitive advantage. The paper begins with the first three chapter exploring overviews of the components ... View more
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