publication . Doctoral thesis . Other literature type . 2013

Aligning Business Process Quality and Information System Quality

Heinrich, Robert;
Open Access English
  • Published: 01 Jan 2013
  • Country: United States
Abstract
Business processes and information systems mutually affect each other in non-trivial ways. Frequently, the business process design and the information system design are not well aligned. This means that business processes are designed without taking the information system impact into account, and vice versa. Missing alignment at design time often results in quality problems at runtime, such as large response times of information systems, large process execution times, overloaded information systems or interrupted processes. Aligning business process quality and information system quality at design time requires to solve the following problems (P). Business proce...
Subjects
free text keywords: 004, 004 Data processing Computer science
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publication . Doctoral thesis . Other literature type . 2013

Aligning Business Process Quality and Information System Quality

Heinrich, Robert;