publication . External research report . 2007

Message Correlation for Conversation Reconstruction in Service Interaction Logs

Motahari Nezhad, Hamid R.; Saint-Paul, Regis; Benatallah, Boualem; Casati, Fabio; Andritsos, Periklis;
Open Access
  • Published: 01 Mar 2007
Abstract
The problem of understanding the behavior of business processes and of services is rapidly becoming a priority in medium and large companies. To this end, recently, analysis tools as well as variations of data mining techniques have been applied to process and service execution logs to perform OLAP-style analysis and to discover behavioral (process and protocol) models out of execution data. All these approaches are based on one key assumption: events describing executions and stored in process and service logs include identifiers that allow associating each event to the process or service execution they belong to (e.g., can correlate all events related to the p...
Subjects
free text keywords: QA076 Computer software
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External research report . 2007
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