Implementing lean office: a successful case in public sector
Monteiro, Mónica F. J. R.
Pacheco, Claudia C. L.
Paiva, Francisco C.
- Publisher: University of Belgrade. Faculty of Mechanical Engineering
Lean Office | Public Sector | Office Process Mapping | Lean Teams | Visual Management | Science & Technology
Applying lean approaches in office areas can lead to performance improvements and other benefits as achieved in traditional manufacturing environments. The intangibility of office operations may appear as a major difficulty for lean implementations but in fact the benef...
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