Implementing lean office: a successful case in public sector

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Monteiro, Mónica F. J. R.; Pacheco, Claudia C. L.; Dinis-Carvalho, José; Paiva, Francisco C.;
(2015)
  • Publisher: University of Belgrade. Faculty of Mechanical Engineering
  • Related identifiers: doi: 10.5937/fmet1504303M
  • Subject: Lean Office | Public Sector | Office Process Mapping | Lean Teams | Visual Management | Science & Technology

Applying lean approaches in office areas can lead to performance improvements and other benefits as achieved in traditional manufacturing environments. The intangibility of office operations may appear as a major difficulty for lean implementations but in fact the benef... View more
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