publication . Article . 2015

Performance, labour flexibility and migrant workers in hotels: An establishment and departmental level analysis

Yaduma, N; Williams, A; Lockwood, A; Park, S;
Open Access English
  • Published: 01 Sep 2015
  • Publisher: Elsevier
Abstract
© 2015. This paper analyses flexible working, and the employment of migrants, as determinants of performance in hotels, utilising a highly disaggregated data set of actual hours worked and outputs, on a monthly basis, over an 8 year period for 25 establishments within a single firm. It examines not only inter-establishment, but also intra-establishment (departmental) variations in performance. The analysis also systematically compares the findings based on financial versus physical measures, against a background where existing research has utilised diverse and, sometimes, hybrid measures of performance and productivity. While generally confirming significant rel...
Powered by OpenAIRE Open Research Graph
Any information missing or wrong?Report an Issue