Performance Measurement Systems in Swedish Health Care Services

Doctoral thesis English OPEN
Kollberg, Beata;
  • Publisher: Institutionen för ekonomisk och industriell utveckling
  • Subject: Quality management | Health care | Performance measurement | Innovation management | Qualitative research | Health and medical services in society | Hälso- och sjukvård i samhället

In the quality management literature, measurements are attributed great importance in improving products and processes. Systems for performance measurement assessing financial and non-financial measurements were developed in the late 1980s and early 1990s. The research ... View more
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