Assessing the Total cost of ownership of ERP systems : Case study analysis on the factors behind customer costs in recent minor implementations
- Publisher: Linköpings universitet, Ekonomiska informationssystem
ERP | TCO | Total Cost of Ownership | Acando | Industrial engineering and economy | Industriell teknik och ekonomi
This master’s thesis presents a model for calculating the total cost of ownership (TCO) of relatively small ERP implementations, including two years of running the system. The main factors affecting the cost items in the model are also analyzed, based in part on four ca...