Assessing the Total cost of ownership of ERP systems : Case study analysis on the factors behind customer costs in recent minor implementations

Bachelor thesis English OPEN
Rydgård, Göran; Palmberg, Nils;
  • Publisher: Linköpings universitet, Ekonomiska informationssystem
  • Subject: ERP | TCO | Total Cost of Ownership | Acando | Industrial engineering and economy | Industriell teknik och ekonomi

This master’s thesis presents a model for calculating the total cost of ownership (TCO) of relatively small ERP implementations, including two years of running the system. The main factors affecting the cost items in the model are also analyzed, based in part on four ca... View more
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