publication . Bachelor thesis . 2012

Increasing competitiveness of service companies: developing conceptual models for implementing Lean Management in service companies

Damrath, Felix;
Open Access English
  • Published: 01 Jan 2012
  • Publisher: KTH, Industriell ekonomi och organisation (Avd.)
  • Country: Sweden
Abstract
Lean management is a philosophy focused on identifying and eliminating waste throughout a product’s entire value stream. It originates from the manufacturing system of Japanese automotive manufacturer Toyota and attracted due to its tremendous success widespread attention worldwide. Lean promises significant benefits in terms of waste reduction, and increased organizational and supply chain communication and integration.Generally, in terms of operations and improvements service companies are far behind manufacturing industries. Transferring Lean management concept from the manufacturing shop floor to services might offer opportunities for improvements. Many manu...
Subjects
ACM Computing Classification System: ComputingMilieux_MANAGEMENTOFCOMPUTINGANDINFORMATIONSYSTEMSComputerSystemsOrganization_SPECIAL-PURPOSEANDAPPLICATION-BASEDSYSTEMS
free text keywords: Lean management, Lean tools and methods, service organizations, implementation model
Related Organizations
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Wu, Y. C. (2003). Lean Manufacturing: A Perspective of Lean Suppliers.

International Journal of Operations & Production Management , 23 (11), 1349- 1376.

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