publication . Bachelor thesis . 2008

How a bank organization handles robberies - A question of crisis management

Gustafsson, Maria; Andersson, Daniel; Waldén, André;
Open Access English
  • Published: 01 Jan 2008
  • Publisher: Internationella Handelshögskolan, Högskolan i Jönköping, IHH, EMM (Entrepreneurskap, Marknadsföring, Management)
  • Country: Sweden
Organizations are in today’s business society faced with an increasing number of crises. The knowledge about how to manage a crisis has become an important tool for competitive advantage. The question is no longer if or when an organization will experience a crisis, but rather in what form and how prepared it is when a crisis actually occurs. The many networks of today’s business society make organizations even more vulnerable to the possibility of indirectly being affected by a crisis. This paper focuses on the banking industry as banks form an important part of many business networks. Furthermore, focus is put on the immediate form of a crisis and specifically...
free text keywords: Bank organization, robbery, crisis, crisis management, crisis management team
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