publication . Article . 2014

Developing the conversation about workplace mediation.

Kenny, Treasa;
Open Access English
  • Published: 01 Jan 2014
  • Publisher: Maynooth Academic Publishing
  • Country: Ireland
This article examines some of the latest writing and research in relation to conflict in work and workplace mediation. It considers three specific issues of size and sector of organisations, the attitude of organisations to conflict and the employee relations environment in organisations. It reviews the various views in relation to fundamental aspects of mediation such as the neutral third party, voluntarism, informality and confidentiality to inform thinking as well as practitioner and academic conversations. The most recent research in relation to the use of workplace mediation, the agreement reached and satisfaction is also presented. Research into the use of...
free text keywords: Edward M. Kennedy Institute
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