A taxing problem: the complementary use of hard and soft OR in public policy

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Cooper, C; Brown, J; Pidd, M;
  • Publisher: The Department of Management Science

A review of the UK personal taxation system used a combination of hard and soft OR approaches in a complementary way. The hard OR was based on data mining to increase understanding of individual taxpayers and their changing needs within the personal tax system. The soft... View more
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