publication . Doctoral thesis . 2013

Knowledge Integrated Business Process Management for Third Party Logistics Companies

Zhang, Hongyan;
Open Access English
  • Published: 01 Jan 2013
  • Country: Germany
The growing importance of logistics as well as the increasing dynamic complexity of markets, technologies, and customer needs has brought great challenges to logistics. In order to focus on their core competency in such a competitive environment, more and more companies have outsourced a part or the entirety of the logistics process to third party logistics (3PL) service providers. 3PL has played a crucial role in managing logistics processes within supply chain management. Logistics processes require and supply various types of knowledge for planning, developing, operating, controlling and improving business processes. Therefore, in the current knowledge era, k...
free text keywords: business process, knowledge management, third party logistics, dynamic, networks, ddc:330
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