publication . Conference object . 2008

An Investigation of the ‘Creative Consultation’ Process and Methods to Capture and Transfer Good Practice in Public Libraries

Sung, Hui-Yun; Ragsdell, Gillian; Hepworth, Mark;
Open Access English
  • Published: 29 Oct 2008
This paper is based on early reflections from Sung’s Master’s dissertation and current Ph.D. research regarding the present ‘creative consultation’ practices in public libraries. Since the Ph.D. is in its early stages, this paper is an opportunity to offer a review of the main literature, related to consultation practices and theories. An awareness of the importance of effective consultation is increasing. This paper aims to discuss the key features of community consultation in public libraries, investigate how public libraries conduct community consultation, and examine whether user consultation has a positive impact in promoting library services. Textual and v...
ACM Computing Classification System: ComputingMilieux_MISCELLANEOUS
free text keywords: DC. Public libraries., CZ. None of these, but in this section., IK. Design, development, implementation and maintenance
Download from
Conference object . 2008
Provider: E-LIS

Audit Commission. Listen Up! Effective Community Consultation. London: Audit Commission, 1999.

London: Audit Commission, 2002.

Audit Commission. Changing Gear: Best Statement 2001. London: Audit Commission, 2001.

Birmingham City Council. Birchfield Library Community Consultation Project: August 2006 to March 2007.

Birmingham City Council, 2007. Available from:< birchfield.pdf>.

Bolton Libraries, 2006. Available from:< .PDF>.

Cabinet Office. Modernising Government. London: TSO, 1999.

CIPFA. More Visits to Public Libraries. The Chartered Institute of Public Finance and Accountancy. 04.01.2006.

Available from:< ws_id=26181>.

Public Library Journal, 2007, vol. 22, no. 1, pp. 14-15.

Powered by OpenAIRE Research Graph
Any information missing or wrong?Report an Issue