Quality Management and Innovation in Information Services - The case study of the Documentation Services of the University of Minho
- Subject: CD. User training, promotion, activities, education. | F. Management. | GD. Organizations.
[The present paper is based on a curricular traineeship, part of the Degree in Information Science, under the theme of the implementation of Quality Management Systems, occurred at the Documentation Services of the University of Minho (SDUM).] The SDUM ha... View more
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