publication . Doctoral thesis . 2009

Intellectual capital management in a retail company in South Africa

Open Access
  • Published: 15 Jan 2009
  • Country: South Africa
Abstract
M.A. The competitive landscape in the retail sector in South Africa is changing, and new models of competitiveness are needed to deal with the challenges ahead. The responses that usually occur in relation to the above statement reveal a new competitive reality, demanding that the organisation’s capabilities will enable the retail company in South Africa to better serve their customers and to differentiate them from competitors. This dissertation is about determining the status of the measurement and interpretation of intangible assets within a retail company in South Africa, and more specifically the JD Group as a furniture retailer. There are focused on the im...
Subjects
ACM Computing Classification System: ComputingMilieux_GENERAL
free text keywords: Intellectual capital management, Retail trade
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