Financial effect of quality management system on intellectual capital : an analysis application on firms that quoted to construction and public works sector in Istanbul stock exchange
Gumus, Fatih Burak
- Publisher: Ahmet Gökgöz
Stock exchanges -- Turkey | Total quality management | Intellectual capital
Today in the finance literature, structural capital is one of the three elements of intellectual capital and the Quality Management System is defined in the structural capital. In this study the impact levels of Quality Management System on the intellectual capital of the companies are analyzed. In this context, 10 companies which are quoted as date 09.14.2014 in the Istanbul Stock Exchange “construction & public works” sector are analyzed. As a result, the inference that investors of the companies are sensitive to practice of Quality Management System may be concluded.