publication . Conference object . 2012

Benchmarking and performance management in health care

Buttigieg, Sandra; sandra.buttigieg@um.edu.mt; EHMA Annual Conference : Public Health Care : Who Pays, Who Provides?;
Open Access English
  • Published: 01 Jan 2012
  • Publisher: European Health Management Association (EHMA)
  • Country: Malta
Abstract
Current economic conditions challenge health care providers globally. Healthcare organizations need to deliver optimal financial, operational, and clinical performance to sustain quality of service delivery. Benchmarking is one of the most potent and under-utilized management tools available and an analytic tool to understand organizational performance. Additionally, it is required for financial survival and organizational excellence.
Subjects
free text keywords: Benchmarking (Management), Performance -- Management, Hospital care -- Quality control, Total quality management
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Conference object . 2012
Provider: OAR@UM
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