Consulting report – Natura Cosméticos SA

Master thesis English OPEN
Capcha Rivera, Cinthia Enedina; Kang Cabrera, Hoseok Antonio;
(2017)
  • Publisher: Pontificia Universidad Católica del Perú
  • Subject: Calidad total | Servicios al cliente | Empresas -- Gestión | Control de procesos

Natura S.A is a Brazilian company that sells beauty products and personal care through direct sales. Currently it has a greater presence in the Latin American market: Brazil, Argentina, Mexico, Peru Colombia and Chile. On the other hand, Atento is a Peruvian co... View more
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