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Использование современных мобильных технологий в целях повышения лояльности к брендам современных российских компаний

Использование современных мобильных технологий в целях повышения лояльности к брендам современных российских компаний

Abstract

В статье рассматриваются актуальные вопросы нестандартного использования новой беспроводной технологии передачи данных в целях повышения лояльности к брендам российских компаний. В статье рассматриваются вопросы повышения лояльности к бренду сетевых кофеен, посредством внедрения новой технологии сбыта, основанной на применении вендинговых аппаратов. Основываясь на применении уникальной технологии беспроводной связи малого радиуса, автором предлагается использовать синергетический эффект от технологических новинок, предлагаемых к внедрению: применения торговых автоматов сетевыми кофейнями, как механизм расширения своей сбытовой политики, и внедрения нового способа оплаты услуг вендинговых автоматов посредством предоплаченных виртуальных счетов, использование которых возможно при помощи технологически новых карт NFC-меток. В рамках данного проекта, предлагается также применять NFC-технологии при помощи мобильных устройств, которыми пользуется практически каждый посетитель кофеен. Последнее предлагается применить, расширив функциональные возможности таких аппаратов благодаря уже существующим технологиям, что не приведет к удорожанию внедрения такой технологии. Благодаря новой сбытовой политике, кофейные компании получат новый рынок сбыта, усилят коммуникационную политику своих компаний, повысят лояльность уже существующих потребителей.

The article examines current issues of uncommon use of new wireless data transmission technology in order to enhance brand loyalty to Russian companies. This article discusses issues of increasing brand loyalty network of coffee houses, through the introduction of new technology markets, based on the use of vending machines. Based on the use of a unique wireless technology of small radius the author highlights its’ synergistic effect technological innovations, proposed for implementation: application vending coffee shops network, as a mechanism for the expansion of its sales policy, and the introduction of a new method of payment services through vending machines prepaid virtual accounts, the use of which is possible with the help of technologically new cards NFC-tags. Since within the framework of this project NFC-technology is used by mobile devices ща almost every visitor to coffee shops. The letter is offered to apply, extend the functionality of such devices due to already existing technologies that will not lead to increase of prices for the introduction of such technology. Thanks to the new sales policy, coffee companies get new market, strengthen the communication policies of their companies, and would increase the loyalty of existing customers.

Keywords

ТЕХНОЛОГИЯ БЕСПРОВОДНОЙ СВЯЗИ МАЛОГО РАДИУСА ДЕЙСТВИЯ (NFC), РЕКЛАМОНОСИТЕЛЬ, МАРКЕТИНГОВАЯ ПОЛИТИКА, SMS-ПЛАТЕЖИ, ЛОЯЛЬНОСТЬ ПОТРЕБИТЕЛЕЙ, БРЕНД, АТРИБУТЫ БРЕНДА, ВЕНДИНГОВАЯ ТОРГОВЛЯ

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold