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МАРКЕТИНГОВЫЕ ПРОГРАММЫ КЛИЕНТООРИЕНТИРОВАННОСТИ САНАТОРНЫХ УЧРЕЖДЕНИЙ В УСЛОВИЯХ РЕКОВЕРНАЦИИ КУРОРТОВ ЧЕРНОМОРСКОГО ПОБЕРЕЖЬЯ КУБАНИ

МАРКЕТИНГОВЫЕ ПРОГРАММЫ КЛИЕНТООРИЕНТИРОВАННОСТИ САНАТОРНЫХ УЧРЕЖДЕНИЙ В УСЛОВИЯХ РЕКОВЕРНАЦИИ КУРОРТОВ ЧЕРНОМОРСКОГО ПОБЕРЕЖЬЯ КУБАНИ

Abstract

Использование новых маркетинговых информационных систем поддержки управленческих решений, позволило базам исследования (здравницам Сочи, Геленджика и Анапы) эффективно корректировать этапы управленческих действий своего маркетингового персонала по стабилизации сбытовой политики изучаемых здравниц в период 2007-2011 годов. Подобными этапами под влиянием предложенных медицинских информационных систем стали: маркетинговый мониторинг ценовых и ассортиментных линий конкурирующих фирм в соотношении с анализом конкурентоспособности собственного санаторнокурортного продукта баз исследования; поиск, отбор идей и разработка замысла модификации производимого санаторно-курортного продукта (СКП) на основе результатов информационного тестирования производителей и потребителей на рынке санаторно-курортных услуг черноморских курортов России; пробный маркетинг предлагаемой модификации санаторно-курортного продукта баз исследования; маркетинговое прогнозирование доходности конкретной здравницы при массовой реализации на изучаемом сегменте рынка модифицированного вида ее СКП.

The use of new marketing information systems to support management decisions, allowed the bases of research (health resorts of Sochi, Gelendzhik and Anapa) to effectively adjust the stages of administrative actions of its marketing staff to stabilize the distribution policy of studied health resorts in the period 2007-2011. Such steps under the influence of the proposed health information systems are: monitoring the marketing and pricing of competing firms assortment of lines in relation to the analysis of the competitiveness of its own spa product database research, search, selection and development of design ideas produced by modification of spa product (UPC), based on the results Information testing of producers and consumers in the market of spa services of the resorts of Russia; test marketing of the proposed modification of spa product database research, marketing forecasting profitability of specific resorts in the mass implementation in the target market segment, a modified form of the UPC

Keywords

КЛИЕНТООРИЕНТИРОВАННЫЙ МАРКЕТИНГ РЕКРЕАЦИОННЫХ УЧРЕЖДЕНИЙ,CUSTOMER-ORIENTED MARKETING OF RECREATIONAL FACILITIES

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    influence
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average