publication . Thesis . 2012

The Choice of Travel Agencies Factors in North Cyprus: Evidence from Universities students

Kaghazchi, Kazhal Alizadeh;
Open Access English
  • Published: 01 Feb 2012
  • Publisher: Eastern Mediterranean University (EMU) - Doğu Akdeniz Üniversitesi (DAÜ)
  • Country: Cyprus
ABSTRACT: This thesis investigates the importance of travel agency selection factors for domestic and international students from different countries such as Turkey, Iran who use travel agencies of a small island - Cyprus. A total 251 students studying at various programs of the Faculty during the fall 2011-12 academic term were participated in survey. Descriptive analysis through computing mean scores was used to investigate and compare travel agency selection factors by nationality. “24 hours availability of services or High/Low service charges” is the most important attribute for students from Turkey (mean score = 3.98) whilst “Holiday packages offered e.g. a...
free text keywords: Business Administration, Travel Agencies - Business Policy - Cyprus, North, Customer Satisfaction - Travel Agencies - Cyprus, North, Travel agencies, selection criteria, students, North Cyprus economy
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