publication . Conference object . Article . 2015

FULL COMMITMENT OF TOP MANAGEMENT IN MACEDONIAN HIGH EDUCATION INSTITUTIONS

NAKO TASKOV; ELIZABETA MITREVA; JULIJANA SADZOVA; NIKOLA DIMITROV; DEJAN METODIJESKI;
Open Access
  • Published: 01 Aug 2015
  • Country: Former Yugoslav Republic of Macedonia
Abstract
Purpose: This paper presents an analysis regarding the condition of Macedonian higher education institutions through one of the criteria for receiving a European Quality Award in the direction of the activities undertaken in relation to achieve the planned satisfaction of all those who have financial interest in it. Methodology: The research is designed as an attempt to depict the existing condition within Ten Macedonian higher education institutions regarding quality system design and implementation, analyzed through 4 polls in the “house of quality” who’s top is the ultimate management, and as its base measurement,evaluation, analyzing and comparison of the qu...
Subjects
free text keywords: Economics and business, Educational sciences, Engineering, business.industry, business, Developing country, Macedonian, language.human_language, language, Quality management system, Information technology, Higher education, Process management, Standardization, Total quality management, House of Quality, Management science
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