publication . Thesis . 2010

Persuasion detection in conversation

Gilbert, Henry T.;
Open Access
  • Published: 01 Mar 2010
  • Publisher: Monterey, California. Naval Postgraduate School
Abstract
In this thesis, we present a system for annotating persuasion in conversation based on a social-psychological model. We augmented the social model developed by James Cialdini with some of our own categories for annotators to label. The conversations consisted of 37 hostage negotiation transcripts from private and public sources, with all personal information removed from the private source transcripts. We evaluated the level of agreement between annotators using Cohen's Kappa measurement. Our initial results showed only fair to moderate agreement, with an average kappa score around 0.41 for transcripts of significant length (over 200 utterances). Based on these ...
Subjects
free text keywords: Hostage negotiations, Computer science, Communication
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