publication . Doctoral thesis . 2017

Millennials in the fire service: the effectiveness of fire service recruiting, testing, and retention

Neal, Scott F.;
Open Access
  • Published: 01 Dec 2017
  • Publisher: Monterey, California: Naval Postgraduate School
Approved for public release; distribution is unlimited Modern-day fire service methods' ability to effectively attract and retain millennials is in question. Stale marketing and static testing processes may be contributing to smaller hiring pools and the inability to reach recruits with the skillsets needed to replace experienced firefighters lost through attrition. Millennials are looking for employment in organizations that complement four-year college degrees and offer immediate inclusion and growth. These traits may be misaligned with the fire service business model. Through a customized survey, this thesis gathered data needed to explore the challenges p...
free text keywords: millennial, fire service, recruitment, attraction, retention, generation, hiring
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