publication . Doctoral thesis . 1999

Redesign of the Advanced Education processes in the United States Coast Guard

Johnson, Lamar V.; Sanders, Marc F.;
Open Access English
  • Published: 01 Sep 1999
  • Publisher: Monterey, California. Naval Postgraduate School
The processes used in the operation of the Coast Guard Advanced Education Program have evolved as most business processes that were developed prior to the introduction of information technology. These processes include the selection, management, assignment and tracking of advanced education students. These processes are still fully dependent on physical files and the mail system. The Coast Guard has an information technology infrastructure that supports better processes, however it is not being utilized in an integrated fashion. The objective of this thesis is to document the present processes and apply Business Process Reengineering techniques to identify avenu...
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