A Methodology for Quality Problems Diagnosis in SMEs

Article, Conference object English OPEN
Teixeira, Humberto N.; Lopes, Isabel da Silva; Sousa, Sérgio;

Publicado em "World Academy of Science, Engineering and Systems Management" This article proposes a new methodology to be used by SMEs (Small and Medium enterprises) to characterize their performance in quality, highlighting weaknesses and area for improvement. The m... View more
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