publication . Article . Other literature type . 2019

Implementing Business Process Reengineering (BPR) in Government Organization

Naod Mekonnen.;
Open Access
  • Published: 01 Aug 2019
Abstract
Government organizations can use Business Process Reengineering (BPR) to enhance their performances in terms of reducing processes? cost and cycle time, increasing service quality, and increasing customers and employees satisfaction. However, the implementation phase of BPR pointed as the most challenging. Thus this study tried to study the factors that leads to delay BPR implementation in government organization case of Afar region sector bureaus, Ethiopia. In this research, concurrent triangulation strategy of mixed method research design adopted. Survey, interviews and document review strategy of inquiry have been used. Totally 160 respondents taken as respon...
Subjects
free text keywords: BPR Implementation; Challenging factors; Afar regional sector bureaus., Government, Change management, Information technology, business.industry, business, Process management, Artificial intelligence, Multimethodology, Project management, Business process reengineering, Top management, Machine learning, computer.software_genre, computer, Service quality, Operations management, Mathematics
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Article . 2019
Provider: ZENODO
Zenodo
Other literature type . 2019
Provider: Datacite
Zenodo
Other literature type . 2019
Provider: Datacite
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publication . Article . Other literature type . 2019

Implementing Business Process Reengineering (BPR) in Government Organization

Naod Mekonnen.;