publication . Other literature type . Report . 2018

Update Report On The Activities Of The Help Desk

Haley, Natalie;
Open Access English
  • Published: 12 Oct 2018
  • Publisher: Zenodo
Abstract
Support is a fundamental requirement of the West-Life VRE. Documentation and support material both improve the user experience of software-based services such as those provided through the West-Life VRE, and feed back into improvements in the quality of the software. Both of these improvements have consequent impacts on user satisfaction, user outcome from the service, and the penetration of the service within the structural biology community and beyond.<br> Within West-Life, the support available is organised into a help desk. Users accessing the help desk can quickly and simply access the support they require for any West-Life tool/service from a single locati...
Subjects
free text keywords: Structural biology, Virtual research environment
Funded by
EC| West-Life
Project
West-Life
World-wide E-infrastructure for structural biology
  • Funder: European Commission (EC)
  • Project Code: 675858
  • Funding stream: H2020 | RIA
Download fromView all 6 versions
Zenodo
Other literature type . 2018
Provider: Datacite
ZENODO
Report . 2018
Provider: ZENODO
ZENODO
Report . 2018
Provider: ZENODO
Zenodo
Other literature type . 2018
Provider: Datacite
Powered by OpenAIRE Open Research Graph
Any information missing or wrong?Report an Issue
publication . Other literature type . Report . 2018

Update Report On The Activities Of The Help Desk

Haley, Natalie;