publication . Article . Other literature type . 2017

ASSESSMENT OF E-COMMERCE USAGE FOR EFFECTIVE SERVICE DELIVERY IN NIGERIA BANKING SECTOR

Soneye Gbolade Michael;
Open Access
  • Published: 25 Nov 2017
Abstract
This study assessed the extent of e-commerce usage for effective service delivery in Nigeria banking sector. Four research questions and four null hypotheses guided the study. Descriptive survey research design was adopted for the study. The study covered 64 microfinance banks in Oyo State, South-West, Nigeria. The population was made up of 1275 staffs from the 64 microfinance banks. The sample size consisted of 28 microfinance banks of which 280 staffs were purposively selected. A 28-item structured questionnaire was used as instrument for data collection. Four experts carried out the face and content validity of the instrument. The reliability was determined u...
Subjects
free text keywords: usage, e-commerce, banking sector
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Article . 2017
Provider: ZENODO
Zenodo
Other literature type . 2017
Provider: Datacite
Zenodo
Other literature type . 2017
Provider: Datacite
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publication . Article . Other literature type . 2017

ASSESSMENT OF E-COMMERCE USAGE FOR EFFECTIVE SERVICE DELIVERY IN NIGERIA BANKING SECTOR

Soneye Gbolade Michael;