The Influence Of Hedperf And Student Satisfaction Against Perceived Service Value And Implication In Institutional Image (Empiric Study On Students Regional Office Of Universitas Terbuka At Pangkalpinang, Indonesia)

Article, Other literature type OPEN
, Yusuf;
(2017)

<em>This study aims to prove empirically the influence of HedPERF or service quality and student satisfaction on the value of service perceived by students and their implications on the image of UPBJJ-UT Pangkalpinang institution. Hypothesis testing, conducted on 238 st... View more
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