publication . Article . Other literature type . 2017

CUSTOMER SATISFACTION WITH INTERNET BANKING IN PUBLIC AND PRIVATE BANK

Inder Pal Singh S/o Roop singh*, Dr. Payal Bassi;
Open Access
  • Published: 20 Mar 2017
  • Publisher: Zenodo
Abstract
E- Banking is about using the infrastructure for digital age to create opportunities, both local & global. IT enables the dramatic lowering of transaction cost and the creation of new types of banking opportunities that address the barriers of time and distance. Banking opportunities are local, global and immediate in e-banking. Internet banking has many advantages over other traditional banking delivery methods. Internet banking provides banks with an increased customer base, cost savings, mass customization, product innovations, improved marketing, and communication, the ability to develop non-core businesses, and the ability to offer services regardless of ge...
Subjects
acm: Hardware_MEMORYSTRUCTURES
free text keywords: Customer Satisfaction, Internet Banking, E-Banking, Information Technology.
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ZENODO
Article . 2017
Provider: ZENODO
http://dx.doi.org/10.5281/zeno...
Other literature type . 2017
Provider: Datacite
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publication . Article . Other literature type . 2017

CUSTOMER SATISFACTION WITH INTERNET BANKING IN PUBLIC AND PRIVATE BANK

Inder Pal Singh S/o Roop singh*, Dr. Payal Bassi;