publication . Conference object . 2021

Improving Supply Chain Robustness & Resilience? Lessons from a case study in the automotive industry during the first wave of Covid-19

Fabbe-Costes, Nathalie; Ziad, Yasmina;
  • Published: 05 Jul 2021
  • Publisher: HAL CCSD
  • Country: France
International audience; The Covid-19 pandemic has shed light on two important but complex SCM concepts: SC robustness and resilience. This paper explores whether SC robustness and resilience should be combined and how to improve both. The research is based on an in-depth single case study at Renault Group, a global car manufacturer. Forty-three key informants involved in managing the SC during the first wave of Covid-19 shared their experience. They confirmed the usefulness of making existing SCs more robust & resilient and suggested a set of resources and practices to do so. The discussion of the results opens new research avenues.
free text keywords: Supply chain robustness, Supply chain resilience, Qualitative case study, [SHS.GESTION]Humanities and Social Sciences/Business administration
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