publication . Thesis . Other literature type . 2018

No title available

KATHRYN JEAN EASTWOOD;
  • Published: 08 Apr 2018
Abstract
Increasing demand for emergency ambulances places a substantial burden on ambulance services. Many cases are low-acuity, having no urgent clinical need for paramedic treatment. Ambulance Victoria implemented a secondary telephone triage services to divert low-acuity cases away from emergency ambulances to more appropriate care. This research found this ‘Referral Service’ has had a substantial impact upon emergency operations, referring over 70% of the cases it managed away from emergency ambulances. Some cases are returned to emergency ambulances or referred to the emergency department and these triage decisions were found to be appropriate. Finally, patient cha...
Subjects
free text keywords: Epidemiology, Public Health and Health Services not elsewhere classified, Ambulance, Telephone triage, Ambulance demand, Alternative care pathways, 111799 Public Health and Health Services not elsewhere classified, FOS: Health sciences, 111706 Epidemiology
Download fromView all 3 versions
http://dx.doi.org/10.4225/03/5...
Other literature type . 2018
Provider: Datacite
FigShare
Thesis . 2018
Provider: FigShare
Powered by OpenAIRE Research Graph
Any information missing or wrong?Report an Issue