Modelo de gestión para la prestación de servicios y atención al cliente en el Hospital Padre Carollo "Un Canto a la Vida".

Bachelor thesis Spanish; Castilian OPEN
Vinueza Vinueza, Sofía Alejandra; Quelal Méndez, Jeobany Xavier;
(2013)
  • Subject: PLANIFICACIÓN ESTRATÉGICA | ATENCIÓN MÉDICA | SERVICIO AL CLIENTE

The work to be performed aims to give the institution a tool to improve the conditions of the users and the staff working in the institution. With the implementation of the Management Model for the provision of customer services and will facilitate and achieve concrete ... View more
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