Stakeholder Perception of Service Quality in Qatar Higher Education Institutions: An Application to Qatar University

Master thesis English OPEN
Shurair, Amal S.;
(2017)
  • Subject: Qatar Higher Education Management | Service Quality Dimensions | Service Quality Management | SERVQUAL | Stakeholder Satisfaction | Management | Education

Managing quality of services offered by institutions of higher education is important in any country due to the inherent aim of producing quality graduates from programs offered in the university. Qatar has made substantial investments in higher education. Qatar Univers... View more
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