The construction of work-life balance: the experience of black employees in a call-centre environment

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Potgieter, Sónia C.B.; Barnard, Antoni;
  • Publisher: Society for Industrial and Organisational Psychology of South Africa (SIOPSA)
  • Subject: grounded theory | qualitative research | quality of life | employee wellness | work-home interaction | in-depth interview

ORIENTATION: Work-life balance, as a crucial aspect of employee and organisational wellness, remains an interesting field of research, especially due to the changing demographic employee profile. RESEARCH PURPOSE: The objective of the study was to explore Black employee... View more
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