publication . Thesis . 2007

Employee assistance programmes as mechanism for enhancing performance at Emfuleni Local Municipality

Mosia, Stilalla Paulus;
Open Access English
  • Published: 01 Jan 2007
  • Publisher: North-West University
  • Country: Paraguay
Thesis (M.A. (Public Management and Administration))--North-West University, Vaal Triangle Campus, 2007. The role of local government is to ensure that all citizens have access to the basic services. Thus, the Emfuleni Local Municipality has the Constitutional obligation to provide an effective and efficient people-centered administration that will ensure quality and sustainable service delivery. The Emfuleni Local Municipality (ELM) tends to have a culture of non-performance or low service delivery which is prevalent amongst employees or personnel. Employee Assistance Programme (EAP) is the service progamme in this regard that is designed for specifically enhan...
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