HOLIDAY FROM HELL : Bad travel experiences of Finnish people

Bachelor thesis English OPEN
Miettinen, Milja;
  • Publisher: Centria-ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu)
  • Subject: consumer behaviour | experience | Finnish people | questionnaire | tourism | Degree programme in Tourism

The topic of this thesis was the bad travel experiences of Finnish people. This thesis is divided into two parts. The theoretical framework consists of Maslow’s hierarchy of needs, tourism consumer behaviour, experience and experience economy. In the empirical part... View more
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