Productivity in Knowledge Worker Teams
Moreno Romero, Ana María
Mahou Fernández, Ángel
- Publisher: E.T.S.I. Industriales (UPM)
Sociología | Empresa
The use of Information and Communication Technologies in work pro- cesses has not brought the expected productivity improvement. Some studies even suggest that the always-on model decreases productivity. This article proposes work teams as a new unit for knowledge worker productivity analysis in organizations. Organizations? ability to adopt new analysis measures is analyzed in three case studies.