The value of express delivery services for cross-border e-commerce in European Union markets

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Kim, Thai Young; Dekker, Rommert; Heij, Christiaan;
  • Subject: e-commerce | express delivery | cross-border | lead-time | logistic cost | centralized distribution centre | order incidence | order size

textabstractFurther growth of cross-border e-commerce in the European Union markets requires improved express delivery services. The framework presented in this paper identifies relevant contextual factors that affect express delivery adoption rates in European cross-bo... View more
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