Economies of scale in ICT: how to balance infrastructure and applications for economies of scale in ICT and business

Doctoral thesis English OPEN
Woudstra, U.A.;
(2010)
  • Subject:
    acm: ComputingMilieux_COMPUTERSANDSOCIETY

This study offers new insight into the economies of scale of ICT departments. Drawing from data on Housing Corporations, Municipalities and Hospitals, evidence was found that particularly infrastructure-related investments leverage a more efficient use of ICT resources.... View more
  • References (166)
    166 references, page 1 of 17

    ANALYSIS AND FINDINGS......................................................................................93 Introduction ..........................................................................................................93 Results global analysis ..........................................................................................93 Partial Least Squares .....................................................................................95 Linear regression...........................................................................................97 Validity of hypotheses and proxies according to the global analyses............100 Results detailed analysis......................................................................................101 Housing Corporations detailed separate analyses.........................................102 Municipalities detailed separate analyses.....................................................107 Hospitals detailed separate analyses ............................................................110 Validity of hypotheses/proxies according to the detailed separate analyses ..112 Determination of H1 and H2 simultaneously ...............................................116 Conclusion..........................................................................................................120

    APPENDIXES ...................................................................................................................135 Appendix 1: Benchmark M&I/Partners...........................................................................135 Appendix 2: Benchmarking with DEA............................................................................139 Appendix 3: Graphical results of the regression analyses ................................................141 Housing Corporations ICT productivity (related to Table 5.8).....................................141 Housing Corporations Business productivity (related to Table 5.10) ...........................148 Municipalities ICT productivity (related to Table 5.12)...............................................150 Municipalities Business productivity (related to Table 5.14) .......................................155 Hospitals ICT productivity (related to Table 5.16) ......................................................155 Hospitals Business productivity (related to Table 5.18)...............................................159 Appendix 4. Cybernetic view ICT management policies .................................................161

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