publication . Book . Report . 2010

Public Services 2.0: The Impact of Social Computing on Public Services

Punie, Y.; Misuraca, G.; Osimo, D.; Huijboom, N.; Broek, T.A. van den; Frissen, V.; Kool, L.;
Open Access English
  • Published: 01 Jan 2010
  • Publisher: European Commission, Joint Research Centre, Institute for Prospective Technological Studies
  • Country: Netherlands
Since 2003, the Internet has seen impressive growth in user-driven applications such as blogs, podcasts, wikis and social networking sites. This trend is referred to here as ‘social computing’ as online applications increasingly support the creation of value by social networks of people. The social computing trend has been recognised and monitored by the Institute for Prospective and Technological Studies (IPTS) over the past few years. IPTS observed a viral take up of social computing applications but – at the same time – a limited provision of citizen-centred public services by governments. Based on this observation, IPTS raised the question of what role socia...
free text keywords: Informatics
Related Organizations

cfm?id=1887; Social Computing: Study on the Use and Impacts of Collaborative Content,

publications/pub.cfm?id=1885; Social Computing: Study on the Use and Impact of Online Social Networking, http://ipts.jrc.; An Empirical Analysis of the Creation, Use and Adoption of Social Computing

Applications,; Web 2.0 in Government: Why and How?, http://ipts.

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