Unleashing the Effectiveness of Process-oriented Information Systems: Problem Analysis, Critical Success Factors, Implications
Mutschler, B.B.; Reichert, M.U.; Bumiller, J.;
Subject: SCS-Services | IR-61878 | Business Process Support | EWI-10840 | Process-oriented Information Systems | METIS-255930 | Critical Success Factors | Online Survey | Case Study
Process-oriented information systems (IS) aim at the computerized support of business processes. So far, contemporary IS have often fail to meet this goal. To better understand this drawback, to systematically identify its rationales, and to derive critical success fact... View more
 Y. L. Antonucci, Using Workflow Technologies to Improve Organizational Competitiveness, Int'l. Journal of Management, 14(1), pp.117-126, 1997.
 E. Knippel and A. Schulz, Lessons Learned from Implementing Config. Manag. within Electrical/Electronic Development of an Automotive OEM, Proc. 14th INCOSE, 2004.
 D. Mu¨ller, J. Herbst, M. Hammori, and M. Reichert, IT Support for Release Management Processes in the Automotive Industry, Proc. 4th BPM, LNCS 4102, pp.368-377, 2006.
 J. Gordijn and H. Akkermans, Value-based Requirements Engineering: Exploring Innovative E-Commerce Ideas, Int'l. J. of Requirements Engineering, 8, pp.114-134, 2003.
 S. Bassil, Workflow Technology for Complex Socio-Technical Systems, PhD Thesis, University of Montreal, 2005.
 R. Lenz and M. Reichert, IT Support for Healthcare Processes: Premises, Challenges, Perspectives, Data and Knowledge Engineering, Volume 61, pp.39-58, 2007.
 W. M. P. van der Aalst, Business Process Management - A Personal View, BPM Journal, 10(2), pp.248-253, 2004.
 B. Mutschler, M. Reichert, and J. Bumiller, An Approach for Evaluating WfMS from a Value-Based Perspective, Proc. 10th IEEE EDOC, pp.477-482, 2006.
 B. Mutschler, M. Reichert, and J. Bumiller, Why ProcessOrientation is Scarce: An Empirical Study of Process-oriented Information Systems in the Automotive Industry, Proc. 10th IEEE EDOC, pp.433-438, 2006.
 B. Mutschler, M. Reichert, and S. Rinderle, Analyzing the Dynamic Cost Factors of Process-aware Information Systems: A Model-based Approach, Proc. 19th CAiSE, pp.589-603, 2007.