> Buxton, B. (2007) Sketching User Experiences: Getting the Design Right and the Right Design, Morgan Kaufmann.
> Jiao, J., T. Simpson and Z. Siddique (2007) “Product family design and platform-based product development: a state-of-the-art review.” Journal of Intelligent Manufacturing 18 (1): 5-29.
> Lindholm, C., T. Keinonen and H. Kiljander, Eds. (2003) Mobile Usability. How Nokia changed the face of the mobile phone, McGraw-Hill.
to experience the - superior - usability of your products in the store (see card #24).